About Our Company

Vision Care Coordinators play a key role in ensuring each patient gets top-notch care and a personal connection. They handle patient histories, diagnostic testing, and image capture using advanced optometric equipment.

Enjoy a great work-life balance—no evenings or weekends, and we close for a week every Christmas. If you like cycling, our bike-friendly office has an eyeglass-shaped rack and an in-office shower. We even provide 5 pairs of black scrubs, so you can focus on your work, not your wardrobe. Plus, our newly renovated staff lounge is perfect for saving on lunch!

About our Practice

Valley Vision Optometry is Port Alberni’s only independent optometry practice. We have been serving people of all ages and conditions since 1960! We provide the most modern, compassionate, and thorough care, from prevention to custom solutions, through ongoing training for both of our doctors and support team.

Core Values

• Being Accountable: We fulfill all our commitments consistently and on-time without excuse.
• Creating Long-lasting Relationships: With curiosity and active listening, we cultivate warm personal regard with every patient.
• Pursuing Mastery in Optometry: We are passionately engaged in our work and aspire to excellence in our field.
• Obsessing over our patients and letting them win: We obsess over our patient’s well-being and do whatever is necessary to ensure their happiness.

Position Profile

They facilitate smart patient flow from reception to the exam room to the eyewear gallery, working seamlessly with colleagues. The VCC role is the ideal opportunity to launch and grow a career in healthcare with on-the-job training in every facet of patient support.

The ideal VCC candidate is eager to learn all aspects of optometric patient care and vision health. They are steady and consistent in demeanor, value excellence and are not afraid to ask questions. They enjoy being part of a close team and take responsibility for the mutual success of all through their individual performance.  Above all, they are kind and patient-centric, leaving each patient with a feeling of wellbeing.

VCCs utilize technology in all aspects of their responsibilities, including Electronic Medical Records. An openness to learn new technology is essential to the role, as is a desire to continuously improve the ways the office leverages EMR to deliver patient care.

Vision Care Coordinator Job Description

The following outlines the duties, qualifications, and essential details for the advertised position.

Reports to: Team Lead and Optical Director

Job Responsibilities

• Administer eye drops, ointments and medications as directed by the optometrist
• Prepare all exam rooms, including sterilization and calibration of instruments
• Obtain and record patient’s preliminary case history
• Perform diagnostic testing as directed by optometrist
• Utilize electronic medical records to assist doctor in exam room as medical note-taker
• Assist with contact lens training, diagnostic lens orders and follow-up patient visits
• Learn all facets of patient reception, optical styling and sales to provide backup to team when necessary
• Any other duties requested by the leadership team

Vision Care Coordinator Qualifications

This job requires the following qualifications:

Qualifications/Skills

• Proficient in use of internet and Microsoft Office
• Solid keyboarding skills: 50 WPM
• Excellent spelling and clear communication
• Familiarity with optometry or medical office protocols is an asset but not necessary
• Strong ability to function on multiple tracks at the same time
• Self-starter with willingness to move things forward in a professional manner
• Passion for patient care and concern for others
• Curious and engaged, eager to grow in professional knowledge
• Able to frame things in a positive manner and see the good
• Self-confident
• Committed to personal excellence

Strengths

• Focus: You can set a direction, follow through, and make necessary adjustments to stay on track.
• Responsibility: You take ownership of what you say you’ll do and are committed to values like honesty and loyalty.
• Restorative: You have a knack for figuring out what’s wrong and solving problems.
• Adaptability: You go with the flow and take things as they come, discovering the future one day at a time.
• Developer: You recognize and nurture potential in others, finding satisfaction in their progress.
• Individualization: You excel at working productively with different people.
• Positivity: You are upbeat and can get others excited about what you’re doing.
• Relate: You find deep satisfaction in working hard within a team to achieve a goal.
• Intellect: You enjoy intellectual activities and discussions.
• Learner: You love to learn and are continuously trying to improve.
• Strategic: You can quickly spot relevant patterns and issues in any situation.

Additional Information:

Salary Information: $35,800/year; $48,530 / year

Why should you join Valley Vision Optometry?

• Clothing allowance
• Cycle-friendly workplace: bike rack, shower
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• nicest lunch room in Port Alberni
• Profit sharing
• Store discount
• Tuition reimbursement
• Vision care

How to Apply:

If this sounds like the kind of career you have been looking for, please send a copy of your CV to dr_golemba@valleyvisionoptometry.ca with the tagline, “I’m pumped to come to Port Alberni.”.

All your information will be kept confidential according to EEO guidelines.

Contact Our Office