About Our Company

Do you appreciate a strong work-life balance? You will no longer need to work evenings or weekends and we close for a week every year for Christmas. Want to save money and get fit by cycling to work? We have a cycle-friendly workplace with an eyeglass-shaped bike rack and in-office shower.Have you ever wanted to be like Steve Jobs and wear the same clothes every day to conserve your energy for higher-level thinking? We provide you with 5 pairs of black scrubs. Want to save money on lunch? Due to a miscommunication with our contractor, we now have the most expensively renovated staff lounge in Port Alberni!

About our Practice

Valley Vision Optometry is Port Alberni’s only independent optometry practice. We have been serving people of all ages and conditions since 1960! We provide the most modern, compassionate, and thorough care, from prevention to custom solutions, through ongoing training for both of our doctors and support team.

Core Values

• Being Accountable: We fulfill all our commitments consistently and on-time without excuse.
• Creating Long-lasting Relationships: With curiosity and active listening, we cultivate warm personal regard with every patient.
• Pursuing Mastery in Optometry: We are passionately engaged in our work and aspire to excellence in our field.
• Obsessing over our patients and letting them win: We obsess over our patient’s well-being and do whatever is necessary to ensure their happiness.

Eyewear Consultant Job Description

Do you appreciate a strong work-life balance? You will no longer need to work evenings or weekends and we close for a week every year for Christmas. Want to save money and get fit by cycling to work? We have a cycle-friendly workplace with an eyeglass-shaped bike rack and in-office shower. Have you ever wanted to be like Steve Jobs and wear the same clothes every day to conserve your energy for higher-level thinking? We provide you with 5 pairs of black scrubs. Want to save money on lunch? Due to a miscommunication with our contractor, we now have the most expensively renovated staff lounge in Port Alberni! 

Eyewear Consultants deliver premium eyewear solutions to every patient in an engaging manner that completes the exam experience.  With an understanding of the gallery’s sales function, you enthusiastically represent the inventory selection, you are knowledgeable about styling, fit and lens technology, are comfortable with selling and upselling, and happy to engage outwardly with every patient. 

Reports to: Team Lead and Optical Director

Eyewear Consultant Job Responsibilities

• Accurately enter lab orders and patient information.
• Are curious to learn more and ask questions.
• Collaborate with patients on frame selection, styling, and fitting.
• Comfortably assist as a cross-trained professional in different areas of the practice when needed.
• Dispense, adjust, and repair patient eyewear.
• Embrace assigned administrative duties outside of patient care and perform them in a timely manner and with accuracy.
• Facilitate lens selection and measurements.
• Find opportunities within a challenge, collaborating with the team to consistently improve patient flow and outcomes.
• Foster good will and constructive working relationships with co-workers, the leadership team, suppliers, and the general public.
• Fully participate in a team sales environment.
• Fully participate in personal and team development initiatives, including staff meetings, continuing education, and staff retreats.
• Interact with every patient in a friendly and welcoming manner, leveraging every patient’s engagement as a way to build the relationship.
• Maintain professional attendance, punctuality, and personal appearance, and adhere to relevant health and safety procedures.
• Review prescriptions, exam information as required, and any recommendations made by the doctor with the patient (including eye drops, hygiene, etc…)
• Self-start each day with enthusiasm.
• Troubleshooting and problems solve eyewear concerns and issues to ensure patient satisfaction.

Qualifications

The job of eyewear consultant requires the following qualifications:

Qualifications/Skills

• 2 years retail experience
• Ability to communicate and provide training to patients
• Ability to multitask and work in a busy environment
• Competency in lenses, tints, coatings, sunglasses and frames
• Computer skills: Visual Eyes (preferred), Microsoft Office, Internet, Intranet
• Customer service-driven
• Grade 12 math
• Knowledge and competency in frame fitting, measuring, and checking of prescriptions Patient billing and invoicing
• Knowledge of lenses, tints, coatings, sunglasses and frames
• Minimum typing skills of 60 words per minute
• Minimum: Secondary School diploma; preferred: College Diploma
• Proven selling experience
• You innately understand that the comfort and care of our patients is our primary objective
• You look for the good in others

Strengths 

• Focus: You can set a direction, follow through, and make necessary adjustments to stay on track.
• Responsibility: You take ownership of what you say you’ll do and are committed to values like honesty and loyalty.
• Restorative: You have a knack for figuring out what’s wrong and solving problems.
• Adaptability: You go with the flow and take things as they come, discovering the future one day at a time.
• Developer: You recognize and nurture potential in others, finding satisfaction in their progress.
• Individualization: You excel at working productively with different people.
• Positivity: You are upbeat and can get others excited about what you’re doing.
• Relate: You find deep satisfaction in working hard within a team to achieve a goal.
• Intellect: You enjoy intellectual activities and discussions.
• Learner: You love to learn and are continuously trying to improve.
• Strategic: You can quickly spot relevant patterns and issues in any situation.

Additional Information

Salary Information: $40,664-$56,930/ year

Eyewear Consultant: Why should you join Valley Vision Optometry?

• • Clothing allowance
  • Cycle-friendly workplace: bike rack, shower
  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • nicest lunch room in Port Alberni
  • Profit sharing
  • Store discount
  • Tuition reimbursement
  • Vision care

Eyewear Consultant: How to Apply:

If this sounds like the kind of career you have been looking for, please send a copy of your CV to dr_golemba@valleyvisionoptometry.ca with the tagline “I’m pumped to come to Port Alberni.”.

All your information will be kept confidential according to EEO guidelines.